POLISH INFORMATION AND FOREIGN INVESTMENT AGENCY Stan i perspektywy rozwoju outsourcingu IT Rafał Szajewski BSS Team Head Olsztyn, 20 czerwca 2016
IT value proposition Pewnego razu żona powiedziała do mnie: - Pójdź proszę do sklepu i kup 1 karton mleka, a jeśli będą jajka, to weź 6. Wróciłem z 6 kartonami mleka. Żona na to: - Dlaczego u licha kupiłeś 6 kartonów mleka??? - Bo mieli jajka
Business Services Sector in numbers 193 500 227 40 Total employment in BSS Average employment in BSS center Number of languages in which services are provided 852 7 1 701 36 Business Services Centers Polish cities with total employment in BSS of 10 000+ Total number of groups of processes handled Centers with employment 1 000+ Source: Business Services Sector in Poland 2016. Gaining momentum, PAIiIZ, 2016
Wroclaw Katowice MA Krakow Rzeszow Lublin Poznan Warsaw Szczecin Bydgoszcz Torun Tricity Locations and type of BSS companies Locations 15 756 Types of centers Type of center Number Employment SSC 238 63 697 3 598 6 547 10 907 36 664 BPO 133 44 440 IT 368 58 763 R&D 113 26 597 30 365 44 460 16 234 Lodz 14 272 2 566 3 691 Source: Business Services Sector in Poland 2016. Gaining momentum, PAIiIZ, 2016 SSC BPO IT R&D
Processes and languages in centers Software Development IT helpdesk/application Administration Finance & Accounting Customer Service Data Centre/Infrastructure Management R&D HR Financial Services Data & Document Management Research & Analysis Supply Chain Payroll Marketing Legal Services Telemarketing Processes 26 15 8 62 59 57 54 103 92 91 90 208 205 179 36% 452 Languages in BPO & SSC 36% 1 foreign language 2 foreign languages 3 foreign languages 4 foreign languages 5 and more foreign languages 6% 7% 15% Source: Business Services Sector in Poland 2016. Gaining momentum, PAIiIZ, 2016
IT market in Poland in 2015 IT market = 8.6 bn, 2% of GDP 13% 52% -infrastructure -hosted apps mgmt 35% CAGR: 2-3% Hardware Services Software 18% CAGR 2013-2018 IT services market = 3 bn 19% 52% 29% CAGR: >5% Design Support Outsourcing 22% in 2018 Source: PAIiIZ own analysis based on IDC, PMR data and forecasts, 2016;
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 IT Sector in Poland - people 400 000 204 000 1 403 800 Total number of students 2015/2016 70 000 Total number of IT students 2015/2016 Employment growth y-o-y: 8.4% Monthly wage: 7221 PLN Total number of IT professionals in Poland Total number of employed persons in Information & Communication 3 000 000 2 000 000 1 000 000 0 Δ= -5% Δ= +3% Students total Students - IT 150 000 100 000 50 000 0 Source: PMR Business Roundtable: Rynek IT w Polsce 2015-2020, GUS, opr. własne, 2016
(Higher) education trends Candidates per place in 2015 technical universities universities agricultural universities physical academies universities of economics pedagogical univeristies higher vocational schools Source: MofHE, April 2016 0 1 2 3 4 Increasing interest in technical studies: o since 2009 secondary grade exams include maths o 4 in top 5 most popular higher education institutions in 2015 were technical universities Top majors by number of candidates 2015 1 Computer sciences 35 140 2 Law 22 130 3 Management 20 500 4 Psychology 16 800 5 Automatics & Robotics 16 650 6 Economics 15 650 7 Civil engineering 15 560 8 Finance&Accounting 14 870 9 Mechanics 14 780
Key success factors economic stability location - near time zone with Western Europe excellent cultural and linguistic compatibility with Western Europe vast multilingual talent pool outstanding education system with high rate of employability competitive cost base diverse choice of suitable locations accessibility (airports, railways, roads) availability of modern office premises reliable infrastructure (power, internet) huge internal market low saturation with IT solutions 25
The Agency - pipeline As of June 2016, PAIiIZ is assisting 180 potential FDI projects: Total value of investment: EUR 3.6 bn Total number of new workplaces: 40,838 (BSS=51% ) (4.8 in IT) Main sectors: BSS=SSC+IT+BPO (67) (18 in IT) automotive (34) R&D (16) food processing (13) aviation (7) Major countries investors: USA (47) Germany (23) Switzerland (11) South Korea, Japan (10) Denmark (8)
Thank you for your attention 00-585 Warszawa, ul. Bagatela 12 tel. (+48 22) 334 98 00, fax (+48 22) 334 99 99 e-mail: invest@paiz.gov.pl