Stan i perspektywy rozwoju outsourcingu IT

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Stanisław Kuczyński
6 lat temu
Przeglądów:

1 POLISH INFORMATION AND FOREIGN INVESTMENT AGENCY Stan i perspektywy rozwoju outsourcingu IT Rafał Szajewski BSS Team Head Olsztyn, 20 czerwca 2016

2 IT value proposition Pewnego razu żona powiedziała do mnie: - Pójdź proszę do sklepu i kup 1 karton mleka, a jeśli będą jajka, to weź 6. Wróciłem z 6 kartonami mleka. Żona na to: - Dlaczego u licha kupiłeś 6 kartonów mleka??? - Bo mieli jajka

3 Business Services Sector in numbers Total employment in BSS Average employment in BSS center Number of languages in which services are provided Business Services Centers Polish cities with total employment in BSS of Total number of groups of processes handled Centers with employment Source: Business Services Sector in Poland Gaining momentum, PAIiIZ, 2016

4 Wroclaw Katowice MA Krakow Rzeszow Lublin Poznan Warsaw Szczecin Bydgoszcz Torun Tricity Locations and type of BSS companies Locations Types of centers Type of center Number Employment SSC BPO IT R&D Lodz Source: Business Services Sector in Poland Gaining momentum, PAIiIZ, 2016 SSC BPO IT R&D

5 Processes and languages in centers Software Development IT helpdesk/application Administration Finance & Accounting Customer Service Data Centre/Infrastructure Management R&D HR Financial Services Data & Document Management Research & Analysis Supply Chain Payroll Marketing Legal Services Telemarketing Processes % 452 Languages in BPO & SSC 36% 1 foreign language 2 foreign languages 3 foreign languages 4 foreign languages 5 and more foreign languages 6% 7% 15% Source: Business Services Sector in Poland Gaining momentum, PAIiIZ, 2016

6 IT market in Poland in 2015 IT market = 8.6 bn, 2% of GDP 13% 52% -infrastructure -hosted apps mgmt 35% CAGR: 2-3% Hardware Services Software 18% CAGR IT services market = 3 bn 19% 52% 29% CAGR: >5% Design Support Outsourcing 22% in 2018 Source: PAIiIZ own analysis based on IDC, PMR data and forecasts, 2016;

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 IT Sector in Poland - people 400 000 204 000 1 403 800 Total number of students 2015/2016 70 000 Total number of IT students

7 IT Sector in Poland - people Total number of students 2015/ Total number of IT students 2015/2016 Employment growth y-o-y: 8.4% Monthly wage: 7221 PLN Total number of IT professionals in Poland Total number of employed persons in Information & Communication Δ= -5% Δ= +3% Students total Students - IT Source: PMR Business Roundtable: Rynek IT w Polsce , GUS, opr. własne, 2016

(Higher) education trends Candidates per place in 2015 technical universities universities agricultural universities physical academies universities of economics pedagogical univeristies higher

8 (Higher) education trends Candidates per place in 2015 technical universities universities agricultural universities physical academies universities of economics pedagogical univeristies higher vocational schools Source: MofHE, April Increasing interest in technical studies: o since 2009 secondary grade exams include maths o 4 in top 5 most popular higher education institutions in 2015 were technical universities Top majors by number of candidates Computer sciences Law Management Psychology Automatics & Robotics Economics Civil engineering Finance&Accounting Mechanics

Key success factors economic stability location - near time zone with Western

multilingual talent pool outstanding education system with high rate of

accessibility (airports, railways, roads) availability of modern office premises

9 Key success factors economic stability location - near time zone with Western Europe excellent cultural and linguistic compatibility with Western Europe vast multilingual talent pool outstanding education system with high rate of employability competitive cost base diverse choice of suitable locations accessibility (airports, railways, roads) availability of modern office premises reliable infrastructure (power, internet) huge internal market low saturation with IT solutions 25

8 in IT) Main sectors: BSS=SSC+IT+BPO (67) (18 in IT) automotive (34) R&D (16) food processing

10 The Agency - pipeline As of June 2016, PAIiIZ is assisting 180 potential FDI projects: Total value of investment: EUR 3.6 bn Total number of new workplaces: 40,838 (BSS=51% ) (4.8 in IT) Main sectors: BSS=SSC+IT+BPO (67) (18 in IT) automotive (34) R&D (16) food processing (13) aviation (7) Major countries investors: USA (47) Germany (23) Switzerland (11) South Korea, Japan (10) Denmark (8)

11 Thank you for your attention Warszawa, ul. Bagatela 12 tel. (+48 22) , fax (+48 22)

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