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MODULE DESCRIPTION Module code Module name Module name in English Valid from academic year 2012/2013 MODULE PLACEMENT IN THE SYLLABUS Z-EKO-382 Zarządzanie produkcją i usługami Production and Services Management Subject Level of education Studies profile Form and method of conducting Specialisation Unit conducting the module Module co-ordinator Economics 1st degree (1st degree / 2nd degree) General (general / practical) Full-time (full-time / part-time) All The Department of Production Engineering Aneta Masternak-Janus, PhD, Eng. Approved by: MODULE OVERVIEW Type of subject/group of subjects Module status Language of conducting Module placement in the syllabus - semester Subject realisation in the academic year Initial requirements Examination Number of ECTS credit points 3 Method of conducting Major (basic / major / specialist subject / conjoint / other HES) Compulsory (compulsory / non-compulsory) Polish 4th semester Summer semester (winter / summer) No requirements (module codes / module names) Yes (yes / no) Lecture Classes Laboratory Project Other Per semester 20 10 - - -

TEACHING RESULTS AND THE METHODS OF ASSESSING TEACHING RESULTS Module target The aims of the module include the following: familiarising students with organising the production process, production and service activity in an enterprise, the methods as well as techniques used in problem solving concerning production and services management. Effect symbol Teaching results Teaching methods (l/c/l/p/other) Reference to subject effects Reference to effects of a field of study A student knows and understands basic notions connected with production as well as services and knows the principles concerning production and services management. A student is also familiar with the basic methods, tools, and systems of controlling basic activity. A student has knowledge concerning the organisation of the production process as well as production and services activities in an enterprise. A student is able to use appropriately selected techniques and methods to solve the issues with production and services management. A student can prepare a schedule (based on the learnt techniques) as regards product manufacturing and services provision, which guarantees meeting the deadlines. A student is able to: distinguish and identify problems as regards production and services management; analyse the phenomena and processes taking place in product and services development as well as in production and services activities. A student understands the necessity of lifetime education and the significance of raising his/her professional qualifications. A student is able to act and work in a resourceful manner as well as search for the most optimal solution to a problem. l/c K_W10 S1A_W01 S1A_W02 S1A_W07 S1A_W08 S1A_W11 l K_W10 S1A_W01 S1A_W02 S1A_W07 S1A_W08 S1A_W11 c K_U05 S1A_U06 c K_U05 S1A_U06 l/c K_U05 S1A_U06 l/c K_K09 S1A_K06 l/c K_K04 S1A_K07 Teaching contents: Teaching contents as regards lectures Lecture number 1 2/3 Teaching contents Introduction to production management: Basic notions: production and services, production system and production process, manufacturing and technological processes. Principal functions of enterprises. The frames and management strategies concerning production and services activities. Product: satisfying customers needs. R&D activity. Sequential and integrated product development. Product designing (parallel and sequential), designing costs. Product diversity. Quality. Reliability. Product life cycle. Reference to teaching results for a module

4 5 7 8 9 10 Process: Basic processing types. Material and technological process selection. Productive capacity. Job, batch, and mass (flow) production. Process: Organisation and production flow: the job approach, batch and flow methods, the group approach, and the production-line approach. Job, batch, and mass (flow) production. Process: Designing production and services systems. Group technology. Flexible manufacturing systems. Enterprise: Location. Product location criteria. Technological, subject, and mixed structure. The selection of the production equipment. Exploitation service of facilities and equipment. Controlling basic enterprise activity: Coupling with marketing. Demand forecasting. Controlling functions. Planning systems and production control: Manufacturing Resource Planning (MRP II). The just-in-time (JIT) concept. KANBAN suction control system. Teaching contents as regards Class number 1 2 3 4 Teaching contents Utilising the Pareto Analysis in decision-making as regards production and services management. Utilising the graphical methods to determine the assortment of the manufactured goods and provided services as well as to pursue raw material purchase policy with the given constraining conditions. Utilising the MRP method for determining the quantity and deadlines of production and placing orders to suppliers. Inventory management: utilising classical inventory management models for carrying out a simulation of purchasing policy concerning a given product on the basis of the forecast use. 5 A final test. Reference to teaching results for a module The methods of assessing teaching results Effect symbol Methods of assessing teaching results (assessment method, including skills reference to a particular project, laboratory assignments, etc.) A written examination (test), a credit test during

In order to gain a B mark, a student ought to know the following: basic notions connected with production and services; the principles concerning production and services management; tools, methods, and production as well as services management systems. In order to gain an A mark, a student should additionally assess the analysed phenomena and situations using the learnt methods, tools, and principles as well as understand the impact of modern production and services management systems to improve company competitiveness. An examination (test) In order to gain a B mark, a student should learn the principles concerning organising the production process as well as production and services activities in an enterprise. In order to gain an A mark, a student ought to understand the significance of appropriate organization of production in time and space for both economic effectiveness and effective company activity. Class test, regular preparation to and initiative In order to gain a B mark, a student should correctly select the appropriate technique or method in order to solve problems in production and service management. In order to gain an A mark, a student should additionally assess the analysed phenomena. Class test, regular preparation to and initiative, and active participation in the In order to gain a B mark, a student should prepare a schedule of product manufacturing and service provision which guarantees meeting the deadline. In order to gain an A mark, a student should additionally assess the analysed phenomena. Examination (test), class test, regular preparation to and initiative In order to gain a B mark, a student should, in most cases, correctly distinguish and identify a problem as regards production and services management. Consequently, a student, in most cases, ought to formulate conclusions and indicate an optimal solution to the problem. A student should correctly analyse the phenomena and processes occurring in product and services development as well as in production and services activities. In order to gain an A mark, a student should completely distinguish and identify a problem, formulate conclusions and indicate an optimal solution. Discussion during the lecture, regular preparation to and initiative In order to gain a B mark, a student should understand the need of continuous improving his/her knowledge as regards production and services. In order to gain an A mark, a student should have the competences of using the available sources of knowledge. A credit test during the, regular preparation to and initiative In order to gain a B mark, a student should be able to utilize the acquired knowledge to solve problems concerning production and services management as well as understand the significance of acting professionally. In order to gain an A mark, a student additionally ought to demonstrate the ability to suggest appropriate directional activities in order to improve enterprise competitiveness. STUDENT S INPUT Type of student s activity ECTS credit points Student s workload 1 Participation in lectures 20 2 Participation in 10 3 Participation in laboratories 4 Participation in tutorials (2-3 times per semester) (2+6) 5 Participation in project

6 Project tutorials 7 Participation in an examination 2 8 9 Number of hours requiring a lecturer s assistance 40 (sum) 10 Number of ECTS credit points which are allocated for assisted work 1.5 11 Unassisted study of lecture subjects 8 12 Unassisted preparation for 10 13 Unassisted preparation for tests 12 14 Unassisted preparation for laboratories 15 Preparing reports 15 Preparing for a final laboratory test 17 Preparing a project or documentation 18 Preparing for an examination 12 19 Unassisted study of lecture subjects 20 Number of hours of a student s unassisted work 42 (sum) 21 Number of ECTS credit points which a student receives for unassisted work 22 Total number of hours of a student s work 82 23 ECTS credit points per module 1 ECTS point=25-30 hours 3 24 Work input connected with practical Total number of hours connected with practical 25 Number of ECTS credit points which a student receives for practical 1.5 10+6+10+12=38 1.4