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EFEKTYWNE ZARZĄDZANIE LOGISTYKĄ I PLANEM PRODUKCJI W FIRMIE PRODUKCYJNEJ AUTOMOTIVE IVO CIESLAR AUTOMOTIVE CONSULTANT JAROSŁAW JAŚKIEWICZ COUNTRY REPRESENTATIVE 12.06.2013
AGENDA PREZENTACJI > WEBCOM intro > Wymagania sektora Automotive > Rozwiązania biznesowe i doświadczenia > Przykłady projektów
INTRODUCTION OF WEBCOM > WEBCOM is one of the largest supplier of Microsoft Dynamics information systems in the Czech Republic. The company is primarily focused on the implementation of Microsoft Dynamics ERP (Microsoft Dynamics AX, Microsoft Dynamics NAV) and Microsoft Dynamics CRM. > In our portfolio there are more than 200 customers with at least one Microsoft Dynamics solution implemented. > With more than 100 consultants and developers - WEBCOM is ready to serve your needs across Poland as well as worldwide. > WEBCOM has a specialized customer support department to provide support for current customers and take care of their systems and additional business development needs.
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WEBCOM DEVELOPS VERTICAL SOLUTIONS > With its strong segment approach, WEBCOM develops unique vertical solutions. The main values for customers are special segment knowledge, processes and the most effective practices that had been included in those solutions. Major vertical solutions with a strong penetration on the market include: > Automotive manufacturers, OEM suppliers, vehicle sales & aftersales > Development and Investment companies > Engineering and machinery industry > Chemical industry and manufacturing > Medical health care > Public administration and local authorities > Retail including POS solutions > Utility
BUSINESS VALUES FOR AUTOMOTIVE SUPPLIER Designed to be compliant with the global OEM requirements > Flexible standard solution highly integrated into Microsoft Dynamics AX to reduce training efforts and higher user acceptance > Predefined Business Partner Templates (e.g. OEMs) to reduce configuration and customization efforts for faster project implementations > Global fit to be able to follow your Automotive footprint around the world reducing the number of different systems (less maintenance and training costs) => Lower Total Costs of Ownership and faster Return On Investment Automotive Supplier for Microsoft Dynamics AX enables you to: > Improve operational and supply chain efficiency while reducing costs > Streamline material throughput and improve of stock turn-over > Respond to changes quickly > Gain immediate and obvious visibility when acceptable parameters have been exceeded => Manage only what needs to be managed
2 DIFFERENT BUSINESS SCENARIOS
AUTOMOTIVE STANDARD PROCESSES Release Management/Accounting > Pre-Integration & Integration rules > Comparison of release generations > Exception management Blanket Order (contract) > Customer plant > Customer unloading point > Customer consumption & warehouse information Cumulative Figures > Release management > Order management > Shipping > End of year procedures
AUTOMOTIVE STANDARD PROCESSES Packaging management > Packaging master data > Packaging bill of material > Packaging inventory management > Multiple packaging rules e.g. standard & alternative packaging Automotive shipping > Multiple dispatch proposal scenarios > Multiple picking strategies > Scanner picking & verification processes > Delivery note/packing slip > Barcode transport labels & label designer Invoices/Self-billing > Invoice printouts > Invoices via EDI > Integration and processing of EDI self billings
> EDI & manual message integration > Multiple invent strategies > Purchase contracts for supplier schedule > Delivery quota determination > Automatic processing of planned purchase orders to schedule processing > Manual handling of schedules > EDI transfer of schedules > Free definition of schedule periods (dates) > Processing of trade agreements > Cumulated figures for item arrival > Comfortable automotive item arrival form > Administration of delivery returns for automotive contracts > Invoicing by Dynamics AX standard > Full integration in Dynamics AX standard PROCESSES PURCHASE
AUTOMOTIVE STANDARD PROCESSES 3PL/External Service Provider > EDI & manual message integration > Multiple inventory management strategies > Multiple replenishment strategies > Packaging management > Integration into Microsoft Dynamics AX accounting Pre-Defined communication connectors > VDA > ODETTE > EDIFACT > ANSI X.12 > In-house formats > Customer specifics formats
CUSTOMER SPECIFIC PROCESSES > GM Pick-Up Sheet (MAIS PUS) > GM Material issuer, material handling code > Volkswagen AMES-T > BMW NAEL, Belom, Stard > Renault GPI > Renault L3P > Renault Cindi > PSA V2 > DaimlerChrysler LLZ > Nissan
AUTOMOTIVE SUPPLIER REFERENCE > Koito Czech s.r.o. is an innovative manufacturer of automotive lighting products. > Supplier of headlamps for: Porsche, Nissan, Audi, Renault > The solution Automotive Supplier for Dynamics AX was implemented for 40 concurrent users in the manufacturing plant in Žatec. > Replacement local ERP system and stand-alone applications for warehouse management. > The solution covers not only the communication with subsuppliers in automotive industry (Tier-1 to 3), but also the needs of the final producers (OEM) the Koito customers. > Minimize stock and work in progress levels, to plan production deliveries in Just-In-Time mode, and to integrate customer's processes into its own company's information system Automotive Supplier for Dynamics AX.
AUTOMOTIVE CRM > Business Situation: The BMW Group needed to have one version of solution for SEM (SEM CRM) > BMW Group: 28 production and assembly plants in 13 countries and global sales network in more than 140 countries. > Goal: achieve a short time to market, increase in customer satisfaction and enhanced efficiency while working with potential and existing customers in order to leverage their value. > Solution: SEM CRM base on Microsoft Dynamics CRM 2011 and extended by WEBCOM for BMW Group specific requirements. > Timeline: Feb May 2012 solution preparation; Aug Romania, Oct Slovenia, Nov Czech, Slovak, Jan 2013 Hungary, Mar Greece,
SEM CRM SCOPE AND BENEFITS > Covers following areas: Lead Management Complaint & Inquiry Management Campaign List Exchange and Execution Customer Satisfaction Index maintaining Welcome Package and Brand Magazine handling > BMW s business benefits in: Management improvement of new opportunities Detailed overview of current customers Sophisticated processing of marketing campaigns Dealers activities quick overview and effective data sharing with dealers Updated data information, workflow, etc. Revenue increase through better processing of incoming leads and increased retention of current customers. Demands, Needs and Complaints Management
BMW GROUP: DLACZEGO WEBCOM? > Pozytywne referencje BMW: WEBCOM jest partnerem BMW we wdrożeniu systemu DMS (Dealer Management System) w wielu krajach. > Znajomość procesów charakterystycznych dla branży Automotive: wiedza na temat procesów CRM wspierających sprzedaż. > Doświadczony zespół działający w skali międzynarodowej: jedno rozwiązania dla wielu oddziałów w regionie. > Dostosowanie do specyficznych wymagań wielu rynków: wsparcie rozwoju biznesu i jego dostosowanie do wymagań prawnych w poszczególnych krajach.
PARTNERSTWO Z WEBCOM WEBCOM - jeden z największych dostawców rozwiązań Microsoft Dynamics ERP i CRM w regionie CEE > Branżowe rozwiązania Automotive > Unikatowe i kompletne rozwiązanie branżowe stworzone na bazie współpracy partnerów MS > Silne kompetencje konsultantów > Transfer wiedzy i dobrych praktyk z różnorodnych projektów wdrożeniowych > Branżowe kompetencje dużego zespołu - ponad 100 ekspertów > Współpraca parnterów i szeroka oferta wsparcia biznesu firmy Automotive > On-premise, hosting, SaaS, - stały rozwój oferty
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