WELCOME TO BLUE POINT

Transkrypt

1 WELCOME TO BLUE POINT

2 BLUE POINT THE OLDEST BRANCH IN POLAND FIRST CUSTOMERS

3 GEOGRAPHICAL STRUCTURE Świnoujście Kołobrzeg Gryfice Goleniów Koszalin Słupsk Szczecinek Wejherowo Lębork Gdynia Gdańsk 2 1 R2 Chojnice R5 Braniewo Bartoszyce Olecko Suwałki Tczew Lidzbark Warm. Elbląg Giżycko Kętrzyn Malbork Augustów Starogard Gd. Olsztyn Ostróda Mrągowo Ełk Kwidzyn Pisz Iława R19 R3 Sokółka DIVISION Szczytno Mońki 1 Grudziądz Nidzica Drawsko- Pomorskie Złotów Stargard Białystok Łomża Szczecin Szczeciński Świecie Brodnica Bydgoszcz Ostrołęka Żuromin Mława Przasnysz Zambrów Pyrzyce Piła Ostrów Maz. Bielsk Podl. Hajnówka Raciąż Strzelce Toruń Sierpc Ciechanów Ciechanowiec Gorzów R1 Krajeńskie R4 Inowrocław Płońsk Pułtusk Wielkopolski R6 Legionowo Wyszków Włocławek Siemiatycze Poznań Płock Sokołów Kostrzyn Gostynin Warszawa Radzymin Podl. Nw. Tomyśl Gniezno Kłodawa Sochaczew Wołomin Sulejówek Siedlce Świebodzin Konin Pruszków REGION Mińsk 8 Śrem Jarocin Kutno Łowicz Biała Krosno Odrz. Turek Żyrardów Otwock Maz. Łuków Podlaska Łęczyca Zielona Łódź Grodzisk Maz. 4 Piaseczno Skierniewice Leszno Kalisz Zgierz Grójec Garwolin R8 Góra Nowa Sól Brzeziny R11 R7 Zduńska Wola Rawa Maz. Pionki Żary Głogów Ostrów Wlkp. Tomaszów Maz. Radom Puławy R9 Rawicz Piotrków Tryb. Końskie Lublin Lubin R10 Trzebnica Opoczno BolesławiecLegnica Bełchatów Wrocław R12 Skarżysko- Starachowice Syców Kamienna Krasnystaw Wieruszów Wieluń Radomsko Kraśnik Zgorzelec Jelenia Jelcz Kielce Świdnica Laskowice Kluczbork Gryfów- Góra Częstochowa Ostrowiec R13 Sandomierz Jawor Śl. Brzeg Strzelin R14 Lubliniec Koniecpol Św. Wałbrzych Dzierżoniów Opole Stalowa Wola Zamość Tarnowskie Góry Zawiercie Kamienna Góra Kędzierzyn K. Busko Zdrój Tomaszów Będzin 3 Nowa-Ruda Lubelski Nysa Bytom Gliwice R15 Mielec Zabrze Chorzów Olkusz Kłodzko Ruda Śl. Sosnowiec R18 R17 Kraków Rzeszów Knurów Mysłowice Jaworzno Katowice Oświęcim Tarnów Racibórz Tychy Rybnik Żory Chrzanów Bochnia Przemyśl Krosno Bielsko-Biała Jastrzębie Central European briefing Zdrój Cieszyn Nowy - May Żywiec 2002 Targ Nowy Sącz Chełm 2002 Branches IRs DOM TOMASZ CIECHANOWSKI ROM EDYTA SADOWSKA

4 REGION 8 EDYTA SADOWSKA REGIONAL OPERATIONS MANAGER REGION 8 INCLUDES: WARSAW (BLUE POINT) EMPLOYED IN FEBRUARY 1998 SIEDLCE 26,000 CUSTOMERS LEGIONOWO 415 REPRESENTATIVES

5 LEGIONOWO IR - PUŁTUSK IR - WYSZKÓW IR OSTRÓW MAZOWIECKI V I S T U L A EAST WARSAW IR RADZYMIN IR - SULEJÓWEK SIEDLCE WEST WARSAW IR - R OTWOCK I IR - GARWOLIN V E Central European R briefing - May 2002 IR - WOŁOMIN

6 BLUE POINT CURRENT AREA THE OLDEST WARSAW DISTRICT WARSAW SUBURBS IN DISTANCE 60 KM

7 BLUE POINT CURRENT SITUATION 4 AREA MANAGERS 17 DEVELOPMENT MANAGERS 15 ADMINISTRATION STAFF 3 SECURITY MANAGERS TOTAL no of STAFF REPRESENTATIVES 15,200 CUSTOMERS

8 BLUE POINT - Employees AVERAGE AGE 31 AVERAGE JOB SENIORITY IN PP 2 YEARS THE LONGEST WORKING ROM IN POLAND EDYTA SADOWSKA THE LONGEST WORKING AM IN POLAND WALDEMAR PILARCZYK THE LONGEST WORKING REPRESENTATIVE TADEUSZ MOJSA

9 BLUE POINT - REPRESENTATIVES WOMEN 74% AVERAGE AGE 41 MEN 26% AVERAGE AGE 42 REPRESENTATIVES WITH SECOND JOB 63% AVERAGE REGISTER 66 CUSTOMERS

10 THE BRANCH OPERATIONS

11 REPRESENTATIVE IS GIVEN COLLECTING LISTS...

12 ... COLLECTS REPAYMENTS

13 ... AND ALSO MAKES SALES

14 ... THEN ONCE A WEEK COMES TO THE OFFICE WHERE THE DEVELOPMENT MANAGER HOLDS A MEETING WITH REPRESENTATIVE AND: reviews collecting lists discusses sales opportunities

15 ... AFTER REVIEW REPRESENTATIVE GOES TO ADMINISTARTION WHERE CLERK: pays in all payments from lists enters new sales resolves Representative s queries prints Performance and Exception Report

16 ...AFTER PAY IN REPRESENTATIVE GOES TO THE DEVELOPMENT MANAGER TO: discuss collection performance discuss visits required complete Arrears Action Sheet be fully supported by Manager

17 AND FINALLY... New collecting lists are produced and passed on to representative Data sent to Bradford where management information produced

18 Representative is given collecting lists Collects repayments Sales New collecting lists are produced Interview with the DM BIS system Interview with the DM Pay in in the Admin Data sent to Bradford where MI produced

19 Thank you