THE PKP S.A. REAL ESTATE SECTION SUMMARY OF 2013

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1 THE PKP S.A. REAL ESTATE SECTION SUMMARY OF 2013

2 PROCESS IMPROVEMENT SPECIALIZED MARKET EXPERTS COMMERCIALIZATION, INVESTMENTS, EU FUNDS, SALES, MANAGEMENT PROCESS CENTRALIZATION MANAGEMENT BY OBJECTIVES FOCUSING ON THE CUSTOMERS 2

3 PROCESS IMPROVEMENT WEBSITE NEW SITE: OLD SITE: CORPORATION SITE: 3

4 SALES & COMMERCALIZATION VALUE OF SOLD REAL ESTATE [MPLN] 137 * M SALES * WHEN CALCULATING THE RESULTS FOR 2012, ONE TRANSACTION WORTH OVER 100 MPLN WAS NOT INCLUDED IN REALITY, THE TENDER WAS CONCLUDED DURING 2011 WHILE THE NOTARY ACT WAS SIGNED IN % [221] % [316] 2013 INCREASE OF TENDER EFFICIENCY COMMERCALIZATION 50% 75% INCREASE OF LEVEL OF TENANTS AT STRATEGIC STATIONS 27.85M 27.9M 29M 10.7M KEY TRANSACTIONS: KATOWICE, UL. ROŹDZIEŃSKIEGO WROCŁAW, UL. SUCHA WROCŁAW, UL. BRANIBORSKA WARSZAWA, UL. WAWELSKA SALE TO THE CITY OF POZNAŃ SALE TO THE CITY OF SOPOT 29 MPLN MPLN 12.6 MPLN 10.7 MPLN 27.9 MPLN 11.2 MPLN NEW CHAIN TENANTS GDYNIA GŁÓWNA MCDONALD S ROSSMANN VIRGIN RELAY WARSZAWA CENTRALNA MCDONALD`S WARS APTEKA DBAM O ZDROWIE 1MINUTE WARSZAWA WSCHODNIA BIEDRONKA WROCŁAW GŁÓWNY KFC STARBUCKS EMPIK POZNAŃ GŁÓWNY ROSSMANN STARBUCKS OWN YOUR OWN TRAIN STATION : TENDERS FOR THE SALE OF 26 STATIONS WERE CARRIED OUT AND OUT OF WHICH 19 NOTARY ACTS WERE SIGNED FOR THE TOTAL SUM OF 2 BILLION PLN. THIS SAVED OVER 200,000 PLN ANNUALLY. DURING 2013, A SIMILAR AMOUNT OF STATIONS WERE SOLD AS DURING THE YEARS OF MPLN DURING 2013, NEW CONTRACTS FOR THE LEASE OF OVER 5,500 M² AND WORTH OVER 12 MPLN WERE SIGNED 7.5 MPLN THE ESTIMATED REVENUES FROM ADVERTISING DURING 2013 ARE AT THE LEVEL OF 7.5 MPLN 4

5 COOPERATION WITH LOCAL AUTHORITIES STATION SALES % LEVEL OF SALES INCREASE BETWEEN % LEVEL OF SALES INCREASE BETWEEN STATIONS SOLD ON A MONTHLY AVERAGE DURING STATIONS SOLD TO LOCAL AUTHORITIES DURING STATIONS SOLD TO LOCAL AUTHORITIES DURING 2013 TORUŃ GŁ. OSTROŁĘKA TUCHOLA ZDUŃSKA WOLA >10.8 MPLN INCOME OBTAINED FROM 2.8 MPLN COMPANY S COST DECREASE INDEMNITY 5

6 COOPERATION WITH LOCAL AUTHORITIES DEVELOPTMENT OF RAILWAY LINES km LENGTH OF RAILWAY LINES SOLD TO LOCAL AUTHORITIES AND THE STATE TREASURY FROM 2011 TO THE END OF % SALES INCREASE DURING HA OF LAND WAS SOLD IN 311 TRANSACTIONS, WHICH CAN BE COMPARED TO THE AREA OF 881 SOCCER FIELDS = 100 BOISK ~285km LENGTH OF RAILWAY LINES SOLD DURING 2013 WHICH EQUALS THE DISTANCE BETWEEN WARSAW AND POZNAŃ ~11,632 NUMBER OF PKP INTERCITY WAGONS LINED UP AFTER ONE ANOTHER ON THE LENGTH OF 285 KM INCLUDING THE SALE OF 158 HA OF LAND FOR THE CONSTRUCTION OF BIKE LANES = 1000 wagonów osobowych PKP Intercity 6

7 EFFECTS IMPLEMENTATION ASSUMPTIONS WE RE INCREASING THE STANDARDS CLEANLINESS ACCESSABILITY IMPLEMENTING THE BOOK OF CLEANLINESS STANDARDS (SLA) COMMISSIONING THE DEVELOPMENT OF AUDITS IN ORDER TO IDENTIFY AND ELIMINATE BARRIERS FOR PEOPLE WITH SPECIAL NEEDS ON 7 KEY CATEGORY A STATIONS. CONTINUOUS COOPERATION WITH OTHER INFRASTRUCTURE MANAGERS IN ORDER TO IMPROVE THE PROCESS OF SERVING PEOPLE WITH VARIOUS SPECIAL NEEDS NUMBER OF STATIONS WITH SLA = 61 = 514 = < [WDROŻENIE PLAN] [WDROŻENIE 2013] [WDROŻENIE PRZED 2013] AUDIT PERFORMED BY THE INTEGRATION FOUNDATION CONCERNED 7 KEY CATEGORY A STATIONS [WARSAW CENTRAL, WARSAW EAST, WARSAW WEST, GDYNIA GŁÓWNA, GDAŃSK GŁÓWNY, WROCŁAW GŁÓWNY, KATOWICE} 298 TASKS FOR THE ABOVE- MENTIONED STATIONS, INCLUDING 207 TASKS PERFORMED BY PKP S.A. 21% INCREASE OF SATISFACTION OF THE CLEANLINESS LEVEL OF POLISH TRAIN STATIONS, COMPARED TO THE LEVEL FROM CONFIRMED BY SURVEY CONCERNING PASSENGER SATISFACTION WHEN IT COMES TO THE CLEANLINESS AND TECHNICAL MAINTENANCE OF TRAIN STATIONS. 90% LEVEL OF IMPLEMENTATION OF SERVICES ARE REGULARLY VERIFIED BY CLEANLINESS AUDITS PERFORMED BY STATION MANAGERS. ALTOGETHER, 447 CLEANLINESS AUDITS WERE PERFORMED IN OCTOBER 2013 (WITH THE AVERAGE RESULT BEING AROUND 90%). 800,000 PLN SUM SPEND ON ADJUSTING STATIONS TO PASSENGERS WITH SPECIAL NEEDS DURING TASKS PERFORMED DURING

8 SLA SLA WE RE INCREASING THE STANDARDS SAFETY ASSUMPTIONS IMPLEMENTATION EFFECTS JULY 2013 START OF IMPLEMENTATION NUMBER OF INTERVENTIONS WITH THE PRESENTS OF SECURITY WORKERS 5,240 3,222 IMPLEMENTING THE BOOK ON THE STANDARDS OF SECURITY WORKERS 100% 82% styczeń - czerwiec 2013 lipiec - listopad NUMBER OF DESTRUCTIONS DECREASING THE AMOUNT OF ONE-TIME CONTRACTS ONE FORMULA FOR ALL CONTRACTS styczeń - czerwiec 2013 lipiec - listopad 2013 DETECTATION OF EXTRAORDINARY SITUATIONS OBIEKTY OBJĘTE STANDARDEM SLA OBIEKTY CHRONIONE [OGÓLNIE] styczeń - czerwiec 2013 lipiec - listopad

9 WE RE INCREASING THE STANDARDS MANAGEMENT ASSUMPTIONS IMPLEMENTATION EFFECTS APPOINTING STATION MANAGERS: GUARANTEEING IMMEDIATE SUPERVIZION OVER KEY RAILWAY STATIONS. INCREASING THE QUALITY LEVEL OF THE PRIVIDED SERVICES, IMAGE IMPROVEMENT GUARANTEEING OPERATING EFFICIENCY 14 OBJECTS INCLUDED IN THE MODEL 7 NEW STATION OFFICES A BETTER SUPERVISION OF THE OBJECT, HIGHER RESPONSABILITY OF THE PEOPLE IN CHARGE OF THE DAY-TO-DAY TECHNICAL MAINTENANCE [THE TIME NEEDED TO REMOVE DAMAGES HAS VISIBLY BEEN SHORTENED] DAY-TO-DAY CONTROLS AND COORDINATION OF THE SECURITY AND CLEANING TEAMS [EFFICIENT REACTIONS IN CASES OF MISCONDUCT AND SIMILAR SITUATIONS] NOTICABLE INCREASE IN PASSENGER SATISFACTION [CONFIRMED BY THE EUROBAROMETER 21% INCREASE] DAY-TO-DAY COOPERATION WITH TENANTS OF STATION SPACE [INCLUDING CONTROLS TO DETERMINE IF THEIR ACTIVITIES ARE CONDUCTED IN ACCORDANCE TO CONTRACTS] THE STATION MANAGER HAS CEASED TO BE AN ANONYMOUS 30,000 PERSON FROM THE PROJECT S KICK OFF, THE OFFICES HAVE SERVED OVER 30,000 CLIENTS 5,000 THE STATION OFFICES ARE VISITED BY A MONTHLY AVERAGE OF 5,000 PASSENGERS 9

10 WE RE INCREASING THE STANDARDS FREE WIFI ASSUMPTIONS IMPLEMENTATION RESPONDING TO THE GROWING NEEDS OF THE YOUNGER GENERATION OF PASSENGERS FREE AND PERMANENT INTERNET ACCESS THROUGH WI-FI INCREASING THE ATTRACTIVENESS OF THE STATION SPACE AS A WAITING AREA CREATING AN INFRASTRUCTURAL BASE FOR MARKETING PROJECTS BY USING NEW TECHNOLOGIES 60 OBJECTS OFFERING FREE WI-FI SERVICE BIELSKO BIAŁA CHEŁM CHORZÓW BATORY CZĘSTOCHOWA GDYNIA GDAŃSK WRZESZCZ GRUDZIĄDZ JELENIA GÓRA KATOWICE KOLUSZKI KOŁO KOSTRZYN WLKP KOSZALIN KRAKÓW GŁÓWNY KRZYŻ WLKP. LESZNO ŁOWICZ ŁÓDŹ WIDZEW MIŃSK MAZOWIECKI OLSZTYN WROCŁAW MIKOŁAJÓW OSTRÓW WIELKOPOLSKI POZNAŃ GŁÓWNY NOWY PRUSZCZ GDAŃSKI RADOM SIEDLCE SŁUPSK SOCHACZEW STARGARD SZCZ. SWARZĘDZ SZCZECIN DĄBIE TCZEW TŁUSZCZ TORUŃ GŁÓWNY WAŁBRZYCH MIASTO WARKA WARSZAWA CENTRALNA WARSZAWA GDAŃSKA WARSZAWA OCHOTA WARSZAWA POWIŚLE WARSZAWA STADION WARSZAWA ŚRÓDMIEŚCIE WARSZAWA WILEŃSKA WARSZAWA WSCHODNIA WARSZAWA ZACHODNIA WŁOCŁAWEK SŁAWNO WROCŁAW GŁÓWNY WRZEŚNIA ZAWIERCIE ZIELONA GÓRA ŻYWIEC BŁONIE GARWOLIN NASIELSK RZEPIN SZAMOTUŁY WOŁOMIN PRZEWORSK 10

11 MODERNIZATIONS OF RAILWAY STATIONS DURING 2014 MODERNIZATIONS OF RAILWAY STATIONS DURING 2013 INVESTMENTS STATION COMPLETED TOTAL COST OF INVESTMENT [IN THOUS. PLN] KOŁO FEBRUARY ,654 SWARZĘDZ FEBRUARY ,339 CHODZIEŻ MARCH ,101 KŁODZKO GŁÓWNE APRIL ,374 RADOM JULY ,217 GŁOGÓW SEPTEMBER ,808 SIERADZ OCTOBER ,788 WRONKI NOVEMBER ,758 ŚWIEBODZICE NOVEMBER ,353 KĘPNO DECEMBER ,564 KLUCZBORK DECEMBER ,665 JAROCIN DECEMBER ,084 TOGETHER 51,705 INVESTMENT EXPENDITURES EXPENDITURES ON INVESTMENTS CURRENTLY BEING PREPARED, DURING THE PROJECT STAGE, IMPLEMENTED (TOGETHER WITH INVESTMENTS DUE TO BE COMPLETED DURING 2014) TOTAL COST OF INVESTMENT [IN THOUS. PLN] STATE BUDGET [IN THOUS. PLN] EU GRANTS [IN THOUS. PLN] PKP S.A. MEANS [IN THOUS. PLN] 421,717 80, , ,212 MYSZKÓW MIĘDZYRZEC PODLASKI ŁĘCZYCA BIAŁA PODLASKA KOŚCIAN KRAKÓW GŁÓWNY ŚRODA WIELKOPOLSKA CHEŁM MIASTO LEGNICA NOWY SĄCZ OPOLE GŁÓWNE PSZCZYNA RUMIA BRZEG DOLNY EŁK GŁÓWNY GNIEZNO KALISZ LĘBORK PIASTÓW RABKA ZDRÓJ KOSTRZYN NAD ODRĄ PORAJ OLSZTYN ZACHODNI INOWROCŁAW 11

12 INVESTMENTS WARSAW GDAŃSKA STATION THE FIRST TRANSPORT HUB IN WARSAW, CONNECTING PUBLIC TRANSPORT WITH REGIONAL AND SUBURBAN TRANSPORT. DIRECT CONNECTION WITH METRO STATION, TRAM AND BUS STATIONS CLOSE PROXIMITY TO OFFICE BUILDINGS, MALLS AND APARTMENT BUILDINGS [DOWNTOWN - 4 KM, CHOPIN AIRPORT 13.5 KM EXPECTED DEVELOPMENT PATH: NEW RAILWAY STATION COMMERCIAL AREA (OFFICES, RETAIL, APARTMENTS) CAR PARK AND TRANSPORT INFRASTRUCTURE CONSTRUCTION OF THE TRACK SYSTEM PERMITTED INVESTMENT STATUS: I QUARTER OF 2014 SIGNING OF THE INVESTMENT CONTRACT 12

13 INVESTMENTS WARSAW WEST STATION THE INVESTMENT ASSUMES THE CONSTRUCTION OF A NEW STATION FOR SERVICING PASSENGERS AT THE JEROZOLIMSKIE AVENUES, 2 HIGH-CLASS OFFICE BUILDINGS WITH A CAR PARK AS WELL AS A NEW TRANSPORT SYSTEM. COMMERCIAL AREA OF THE BUILDINGS [60,000 M2] EXCELLENT LOCALIZATION [4 KM TO DOWNTOWN, 9 KM TO THE AIRPORT] IMPLEMENTATION TIMEFRAME: JANUARY 2014 VALIDATION OF THE CONSTRUCTION CONDITIONS AUGUST/SEPTEMBER 2014 CONSTRUCTION COMMENCES AUGUST/SEPTEMBER 2015 COMPLETION OF CONSTRUCTION ESTIMATED INVESTMENT BUDGET: 110 MLN EUR 13

14 INVESTMENTS WARSAW CENTRAL & ŚRÓDMIEŚCIE RECONSTRUCTION OF THE THERMAL ISOLATION SYSTEM AND THE MAIN HALL HEATING SYSTEM COMPLETION OF THE EXCHANGE OF ESCALATORS [10] AS WELL AS TRAVOLATORS [8] COMPLETION OF THE PLATFORM HALL CEILING SEALS AND THE UNDERGROUND GALLERIES SYSTEM OF DYNAMICAL PASSENGER INFORMATION [ELECTRONICAL TRAIN TIMETIBLE SIDP ] CONSTRUCTION OF A NEW MECHANICAL VENTILATION SYSTEM, SANITARY INSTALLATIONS AND CONSTRUCTION ELEMENTS AESTHETIZATION OF THE STATION S MAIN HALL CONSTRUCTION OF A NEW MECHANICAL VENTILATION SYSTEM AESTHETIZATION OF THE MAIN HALL, WEST GALLERY AND THE UNRENOVATED NORTH GALLERY 14

15 NATIONWIDE EVENTS THEMATICAL EVENTS STATIONS A MEETING POINT FESTIWAL OPENER GDYNIA 2013 CULTURE >100 EVENTS 15