MANUFACTURING Contemporary problems of manufacturing and production management. Współczesne problemy wytwarzania i zarządzania produkcją

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2 MANUFACTURING 2010 Contemporary problems of manufacturing and production management Współczesne problemy wytwarzania i zarządzania produkcją Scientific Editor / Redaktor Naukowy dr hab. inż. Roman Staniek Editorial Committee / Komitet Redakcyjny Members of the Organizing Committee of the MANUFACTURING 2010 Conference Członkowie Komitetu Organizacyjnego Konferencji MANUFACTURING 2010 Cover design / Projekt okładki mgr inż. Marcin Pelic Proceedings Peer-reviewed abstracts of papers Materiały konferencyjne Recenzowane streszczenia referatów Publisher / Wydawca Copyright by Institute of Mechanical Technology, Poznan, Poland 2010 Poznan University of Technology Copyright Instytut Technologii Mechanicznej, Poznań, Polska 2010 Politechnika Poznańska Issue / Nakład: 300 copies / szt. Work in whole or in part cannot be reproduced or distributed by electronic, mechanical, copying, recording and other purposes without the written permission of the copyright holder. Utwór w całości ani we fragmentach nie może być powielany ani rozpowszechniany za pomocą urządzeń elektronicznych, mechanicznych, kopiujących, nagrywających i innych bez pisemnej zgody posiadacza praw autorskich. Distribution / Dystrybucja Institute of Mechanical Technology, Poznan University of Technology Piotrowo 3, Poznan, Poland Instytut Technologii Mechanicznej Politechniki Poznańskiej Poznań, ul. Piotrowo 3 phone / tel ; fax / faks manufacturing@put.poznan.pl Printed by / Druk i oprawa Gaudentinum Sp. z o.o. DTP / Skład i łamanie D-CONCEPT, GRUPA MD.

3 Adam HAMROL Jan ŻUREK Roman STANIEK Scientific Committee / Komitet Naukowy chairman, rector of the Poznan University of Technology, Poland / przewodniczący, rektor Politechniki Poznańskiej, Polska co-chairman, dean of the Faculty of Mechanical Engineering and Management, Poznan University of Technology, Poland / v-ce przewodniczący, dziekan Wydziału Budowy Maszyn i Zarządzania Politechniki Poznańskiej, Polska co-chairman, head of the Institute of Mechanical Technology, Poznan University of Technology, Poland / v-ce przewodniczący, dyrektor Instytutu Technologii Mechanicznej Politechniki Poznańskiej, Polska Stanisław ADAMCZAK, Poland Andrzej BALAWENDER, Poland Zbigniew BANASZAK, Poland Branimir BARISIC, Croatia Anatolij I. BOKOV, Russia Josef BRYCHTA, Czech Republic Jan CHAJDA, Poland Edward CHLEBUS, Poland Andrzej CHOCHOWSKI, Poland Radu J. COTETIU, Romania Lucjan DĄBROWSKI, Poland George DRAGHICI, Romania Sabahudin EKINOVIĆ, Bosnia and Hercegovina Wladimir A. FEDOROWICZ, Ukraine Mieczysław FELD, Poland Józef GAWLIK, Poland Anatoly I. GRABCHENKO, Ukraine Csaba GYENGE, Romania Christoph HERRMANN, Germany Jerzy HONCZARENKO, Poland Krzysztof JEMIELNIAK, Poland Wojciech KACALAK, Poland Ludmiła P. KALAFATOWA, Ukraine Mieczysław KAWALEC, Poland Ryszard KNOSALA, Poland Jan KOCH, Poland Wacław KOLLEK, Poland Jan KOSMOL, Poland Janusz KOWAL, Poland Bogdan KRUSZYŃSKI, Poland Leon KUKIEŁKA,Poland Janos KUNDRAK, Hungary Maciej KUPCZYK, Poland Dariusz BOŻEK, Aesculap-Chifa Nowy Tomyśl Sp. z o.o. Jarosław DZIUBA, Phoenix Contact Wielkopolska Sp. z o.o. Tadeusz KAZIMIERUK, Zakłady Mechaniczne Kazimieruk, Poznań Jerzy KROK, Fabryka Obrabiarek Precyzyjnych AVIA S.A. Zbigniew NADSTAWSKI, Famot Pleszew Sp. z o.o. Jens OCKSEN, Volkswagen Poznan Sp. z o.o. Krzysztof OLSZEWSKI, Solaris Bus&Coach, Poznań SA Bogdan ZMYŚLONY, Pratt&Whitney Kalisz Sp. z o.o. Organizing Committee / Komitet Organizacyjny Roman STANIEK chairman / przewodniczący Ewa DOSTATNI co-chairman / v-ce przewodnicząca Magdalena DIERING secretary / sekretarz Olaf CISZAK Bartosz GAPIŃSKI Ivan KURIC, Slovakia Sinisa KUZMANOVIC, Serbia Hubert LATOŚ, Poland Stanisław LEGUTKO, Poland Andrzej ŁAWNICZAK, Poland Piotr ŁEBKOWSKI, Poland Jerzy ŁUNARSKI, Poland Krzysztof MARCHELEK, Poland Tadeusz MARCINIAK, Poland Tadeusz MARKOWSKI, Poland Thomas G. MATHIA, France Józef MATUSZEK, Poland Adam MAZURKIEWICZ, Poland Andrzej MILECKI, Poland Jozef NOVAK MARCINCIN, Slovakia Kazimierz E. OCZOŚ, Poland Wiesław OLSZAK, Poland Edward PAJĄK, Poland Alejandro PEREIRA DOMINGUEZ, Spain Jan PILARCZYK, Poland Włodzimierz PRZYBYLSKI, Poland Eugeniusz RATAJCZYK, Poland Anatolij A. RYŻKIN, Russia Moshe SHPITALNI, Israel Maciej SZAFARCZYK, Poland Serge TICHKIEWITCH, France Fred, J.A.M. VAN HOUTEN, Holland Zenobia WEISS, Poland Kazimierz WIECZOROWSKI, Poland Michał WIECZOROWSKI, Poland Jerzy WRÓBEL, Poland Paul XIROUCHAKIS, Switzerland Henryk ŻEBROWSKI, Polska Agnieszka KUJAWIŃSKA Krzysztof NETTER Marcin PELIC Dariusz SĘDZIAK Paweł TWARDOWSKI 4

Poznańskiej, Polska co-chairman, head of the Institute of Mechanical Technology, Poznan University of Technology, Poland / v-ce przewodniczący, dyrektor Instytutu Technologii Mechanicznej

4 3. Międzynarodowa Konferencja MANUFACTURING Współczesne problemy wytwarzania i zarządzania produkcją Igor Palajsa, Ljerka Luić Quality engineering and advanced production management and manufacturing problems THE IMPLEMENTATION OF ISO QUALITY SYSTEM SUPPORTED BY INFORMATION SYSTEMS IN PRODUCTION COMPANY Key words: quality, tool manufacturing, quality management information system, ISO 9001 Quality management represents a very important part of modern business, wherein the quality recognition, as a result of the increasing business competition, becomes the major function of the company. In order to enable the customer to permanently get a quality product, it is necessary to implement and establish the system of quality managment, which is convenient for the product profile of the company. After the introductory part, wherein the aspects of the influence of the establishment of the quality system on the commercial positioning of the production company are being discussed, a brief overview of the requirement of the international standard ISO 9001 is given in the resumption The quality management system. Afterwards the process of implementing the quality management system is described by going through an example, from the planing-process to the certification. In order to make the connection of the course of the production process and the progress of the implementation of the quality management system supported by the information system, even more transparent, in the sequel of this paper the progress of the production of tools for wood treatment is described by going through the example of a profile milling tool without axial angle. Afterwards each stage of both processes has been analysed and the sections, in which the positive impact of the application of the information quality management system is transparent, have been detected. After the implementation of the above-described processes, a detailed analysis of the obtained results indicates to the conclusion that the establishment of the business information system of the companies is an essential prerequirement for an effective implementation of the quality management system. The expected results of the implementation of the quality management system are: easier application, reduction of the period of implementatoin and the amount of the accompanying documentation as well as human errors. Everything listed is a confirmation of the advantage of the implementation of the information quality management system, whose result are mutual connected data as well as integrated business processes, wherewith both functional and process connection within the company itself and business connection with the provider and customers are being achieved. In the last, concluding part of my work there is an assessment of the cost-effectiveness of the implementation of the information quality management system into a production company given. There are also given guidelines for the application of the described procedures and suggestions, which I can use in my work as a groundwork for professionals, who are or will be responsible for the implementation, application and improvement of the quality management system within a company by usage of the information quality management system. B.Sc. Igor Palajsa, Karlovac University of Applied Sciences, Croatia Ph.D. Ljerka Luić, Karlovac University of Applied Sciences, Croatia 151

SYSTEM SUPPORTED BY INFORMATION SYSTEMS IN PRODUCTION COMPANY Key words: quality, tool manufacturing, quality management information system, ISO 9001 Quality management represents a very important

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