3 Mission We participate in a sustainable growth of business, community and environment by creating innovative technological solutions. We care that our clients' satisfaction derived from the highest quality of services provided by us, and from lasting business relationships based on dialogue and trust. The company's everyday activity is determined by values: hard work, integrity and trust, as well as sensitivity towards the needs of others.
4 Offer We have a unique on the Polish market potential enabling realization of comprehensive projects by incorporating strictly IT competence with rich technology-infrastructural experience. Our partners are world leaders producers and suppliers of advanced technologies. We integrate their solutions and on their basis we build our own- precisely adjusting to the needs of Polish market and our clients. We execute turnkey tasks. Reliably, fast and efficiently. We do not commit ourselves to projects, if we do not have necessary competence and experience. Solutions that we offer are tested and perfected.
5 Employees We hire specialists with the highest qualifications, who hold competence related to selected by us market areas of new technologies. Thanks to the knowledge and experience of our staff we successfully undertake the realization of big and complex projects. We are perceived as a demanded employer among the leading companies providing advanced technological solutions. We co-operate with a wide range of specialists and scientists in order to constantly improve solutions offered by us.
6 Few numbers second integrator in Poland according to TOP200 IDG (2013) over 800 employees 70 clients from the top 100 Polish enterprises 50 partners significant on the global market cooperating with the company
8 Business Intelligence We design, build, implement and maintain solutions from the categories: data warehouse, power supply processes ETL/ELT Big Data applications Business Intelligence applications planning applications and Data Mining. Our main technology partner within the Business Intelligence solutions is the IBM company. During performing implementation we use products from the family of IBM Cognos and IBM PureData System for Analytics (previously Netezza Twin Fin). Basing on this technology we realize fully scalable systems. Our company is distinguished by speed of implementation and high efficiency of calculations that is achieved during implementations. Our clients in this area are commercial companies of all sectors, as well as public administration organizations.
9 Advanced customer service systems We offer comprehensive solutions for professional service of interactions with clients, including: software for Contact Center, IVR applications, voice recognition systems systems for quality management and registration of contacts with customers ERP integrated systems management systems of retail chains and sale service custom applications as supplement of ready solutions. We use solutions of producers who are leaders on the market. These are companies: Genesys, Nice, Nuance, Open Source. Our clients are large and medium-sized enterprises having contact center departments, as well as store chains.
10 Infrastructure, maintenance and service management (EAM and ITSM) Within the area of infrastructure and company's assets management we suggest to our clients a solution of EAM class, supporting comprehensively management of various kinds of resources manufacturing, transmission, transportation or real estate. This solution enables also management of maintenance processes. We offer tools of help desk class (ITSM), which have a full set of functions that support managing IT infrastructure and service of key IT processes in compliance with ITIL practices and ISO As a partner of IBM we implement Maximo Asset Management, Tririga, Tivoli Smart Cloud Control Desk, Tivoli Endpoint Manager solutions. On the market we are distinguished by grand experience, unique familiarity with offered products, delivery of dedicated solutions (including advanced integrations) taking into consideration specific needs of clients. Our clients in this area are commercial companies of all sectors, as well as public administration organizations.
11 Data Center We construct Data Center facilities fulfilling the role of general contractor of a whole investment. Server rooms built by us are characterized with technical parameters which meet strict requirements of TIA or UpTime standards. We put emphasis on energy efficiency when realizing facilities in a Green Data Center standard. Unique team of our experts create server rooms of any level of complexity and scale. We perform also audits and DC certifications. We take full responsibility for created data center during the whole process of investment realization: we perform feasibility study, design, build, equip with IT infrastructure, provide service, as well as we provide services of relocation and collocation of DC facilities. We manage projects complying with the PRINCE2 methodology. We created the biggest and the most innovative server rooms in our country. In total more than 40 facilities of the server area ca sq. m., performed for the biggest companies on commercial market and public sector institutions.
12 Aviation infrastructure We offer systems of aviation operation management and solutions for airports. We build reliable environments for aviation operation basing on specialist systems of checking-in and security of passengers and airplanes. We offer systems of navigation lights and to control them, radio-navigation, automatic systems of luggage and passenger information. Every implementation is proceeded with thorough analysis of operation, functional and business needs of a customer. Our partners are among others companies: Idman, Lucebit, ADB, Dimark. Company's portfolio includes solutions for new build and modernized civil airports, military airports transformed into Regional Airports and for Polish Air Navigation Services Agency.
13 Intelligent Transportation Systems (ITS) ITS is adoption of ICT (Information & Communication Technologies) in the area of transportation, private as well as public. Implementation of solutions of this class is aiming at improving efficiency of traffic through shortening the time of traveling, limiting nuisances such as pollution or noise and increasing safety in city's traffic. We realize comprehensively by undertaking execution of all stages of an investment process, among others: implementation and launch of specialist software, systems and infrastructure integration in the road, e. g. traffic lights control. We provide service and uninterrupted work of all systems. We co-operate with the world class producers and suppliers of ITS solutions: PTV, GEVAS, BOSCH, GMV, as well as the best Polish companies: Neurosoft, APM, MSR Traffic. Our advantage is experience and ability to realize technologically advanced projects and high competence of our specialists. Recipients of solutions of ITS class are local governments and administration of roads - GDDKiA and management of regional roads.
14 Building technologies We offer comprehensive services of consulting, design and conducting investments related to integrated systems of facilities security and multimedia communication systems. Our portfolio covers implementations in single buildings, in wide area and distributed facilities or in complex of buildings. We create all products necessary for an investment process, including: audits, feasibility studies, development strategies, concepts, projects, executing, launching and trainings, we also provide service. We hold Industrial Security Clearance I level, confirming full capacity to protect confidential information classified as SECRET, SECRET UE or NATO SECRET. We hold a license of the Ministry of the Interior and Administration (MSWiA) for performance of security systems. We employ staff which hold all the necessary licenses and certificates. Our main business partners in this area are among others: Bosch, Delta Controls, Honeywell, Schneider Electric, Schrack Seconet, Siemens and others. Our clients are corporations, academic and government institutions, public sector.
15 IT systems for public sector Our offer for the public sector cover analysis, design, implementation and maintenance of dedicated IT solutions, meeting business needs of the ordering party, as well as strict criteria of procedures related to the Public Procurement Law. We implement comprehensive solutions which include: dedicated software, hardware and network infrastructure, solutions from the area of security, database archiving and data warehouse systems, also platforms enabling digitization of archives. What distinguishes us is integrated approach to implementation of modern IT technologies. Our technological partners are companies that offer the most reliable solutions, among others, IBM, HP, Cisco, Juniper, Oracle. For many years we co-operate with institutions of central administration, local and regional governments, uniformed services and of higher education.
16 Business Continuity & Data Security We enable and secure a process of storing, processing and transmitting data in demanding business environments of clients. In this area we offer number of services: design and implementations of essential infrastructure implementation of advanced communication services providing suitable level of accessibility of launched IT services security and monitoring of every context of access to data security audits. Our partners are the biggest world specialists in the scope of safe data storing and transmitting, among others, Cisco, CheckPoint, F5, HP, IBM, Juniper Networks, RSA, VMware, Microsoft, Polycom. Recipients of our services are entities, in which theft, loss or temporary lack of access to data can generate high losses or can make it impossible to conduct a business activity, among others, companies from financial, telecommunication sector, as well as state institutions.
17 Multimedia exhibitions Modern technologies in public space deepen the organization's engagement in a dialogue with an individual recipient. We offer a set of services of design, production, implementation, maintenance and development of exhibitions with a particular emphasis on multimedia and interactive technologies for the needs of museums, science centers, education. These technologies are also commercially used in large public spaces: shopping malls, train stations, airports, fair exhibitions. Our advantage is comprehensive approach to realization, beginning with design and execution of interactive and multimedia devices, and executing a content. We help also to arrange exhibition interiors, creating constructions, installation, furniture and display. Our technological partners are leading producers of multimedia content in Poland, the biggest European companies which produce interactive exhibits, architectural offices specializing in displays design.
18 Management and service of computer systems We offer comprehensive set of services, which guarantee fluent operation of IT systems of a company. We provide full functionality of resources entrusted to us from hardware, through software, and infrastructure of a company. Professional, fast service and providing comprehensive services on the highest level grant our clients a safe functioning. High quality of our services are confirmed by parameters of SLA. We guarantee the shortest response time and the fastest time of repairs execution. As the only company in Poland we have our own call center for all scopes of conducted activity. Our clients are big public institutions, companies with many branches and corporations. We offer additional support to companies who provide extensive services: repair of equipment, administration, help desk, migration, roll out, maintenance and inspections. We provide service of office infrastructure, advanced server solutions, through systems of intelligent building, and advanced Data Center.
19 Outsourcing of IT specialists Outsourcing of IT services We provide services covering delivery of qualified IT employees and IT outsourcing. We have data base of dozens of thousands experts and specialists. Thanks to it we can in an optimal way select and chose employees with relevant competence to the specified needs of a client. Apart from recruitment and selection we provide human resources, administrative and legal care for all leased employees. We provide services from help desk, through systems administration, conducting trainings, performing analysis and audits, comprehensive management of projects or IT projects portfolios. Among our clients there are mostly big companies from financial, telecommunication, energy and technological sector.
21 Construction industry Industry and power engineering Telecommunication Offices, public and local institutions Media Uniformed services Services and trade Helthcare Banking and finance Education and learning
22 Banking and finance Alior Bank S.A. Bank BPH S.A. Bank Gospodarki Żywnościowej S.A. Bank Millennium S.A. Bank PEKAO Bank Zachodni WBK S.A. BNP Paribas Bank Polska S.A. BRE Leasing Sp. z o.o. Euro Bank S.A. Europejski Fundusz Leasingowy S.A. Grupa Allianz Polska Grupa Generali Grupa PZU ING Bank Śląski Komisja Nadzoru Finansowego Raiffeisen Bank Polska S.A. Telecommunication Netia S.A. Orange Polska Polkomtel S.A. Polska Telefonia Cyfrowa Sp. z o.o. PTK Centertel Sp. z o.o. Construction industry Budimex S.A. Eiffage Budownictwo MITEX S.A. Erbud S.A. Hochtief Polska Sp. z o.o. SPS Construction Sp. z o.o. Warbud S.A.
23 Services and trade Auchan Sp. z o.o. DPD Polska Sp. z o.o. EDS Poland Sp. z o.o. Ernst & Young Sp. z o.o. Grupa ORBIS Grupa PKP Jan-Pol S.A. Komplex-Torus Sp. z o.o. Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji S.A. Kraków Sferis Sp. z o.o. Media Grupa Onet.pl S.A. WP.pl Industry and power engineering AstraZeneca Poland Sp. z o.o. Geofizyka Kraków S.A. Grupa Global (Global Group, Global Cosmed, Global Medica, Global Pollena, Global Service) Kompania Piwowarska S.A. Linde Gaz Polska Sp. z o.o. PKN Orlen, grupa Orlen PLIVA Kraków Zakłady Farmaceutyczne S.A. Polskie Górnictwo Naftowe i Gazowe S.A. Segepo - Refa Sp. z o.o. Telefonika Sp. z o.o. Zakłady Azotowe Puławy S.A. EDF Elektrociepłownia "KRAKÓW" S.A. EDF Elektrociepłownie Wybrzeże S.A. Energa S.A. RWE STOEN S.A. TAURON Polska Energia S.A.
24 Helthcare Centrum Alzheimera w Warszawie Krakowski Szpital Specjalistyczny im. Jana Pawła II Medicover Sp. z o.o. Szpital ENEL-MED w Warszawie Szpital Ginekologiczno-Położniczy Inflancka w Warszawie Szpital Miejski Specjalistyczny im. G. Narutowicza w Krakowie Szpital Specjalistyczny im. J. Dietla w Krakowie Szpital Uniwersytecki w Krakowie Szpital Wolski im. dr Anny Gostyńskiej w Warszawie Uniwersytecki Szpital Dziecięcy w Prokocimiu Wojewódzki Szpital Specjalistyczny im. L. Rydygiera w Krakowie Zespół Zakładów Opieki Zdrowotnej w Wadowicach Uniformed services Komenda Główna Policji Komenda Główna Straży Granicznej Ministerstwo Obrony Narodowej
25 Education and learning Centrum Informatyczne Edukacji Instytut Botaniki PAN Instytut Fizyki Jądrowej PAN Instytut Nafty i Gazu Ośrodek Przetwarzania Informacji Politechnika Białostocka Politechnika Częstochowska Politechnika Gdańska CI TASK Politechnika Koszalińska Politechnika Łódzka Politechnika Radomska Politechnika Rzeszowska Politechnika Szczecińska Politechnika Wrocławska Poznańskie Centrum Superkomputerowo-Sieciowe Szkoła Główna Gospodarstwa Wiejskiego Szkoła Główna Handlowa Uniwersytet Ekonomiczny we Wrocławiu Uniwersytet Jana Kochanowskiego w Kielcach Uniwersytet Medyczny we Wrocławiu Uniwersytet Mikołaja Kopernika Uniwersytet Rolniczy w Krakowie Uniwersytet Śląski Uniwersytet Technologiczno-Przyrodniczy im. Jana i Jędrzeja Śniadeckich Uniwersytet Warmińsko-Mazurski Uniwersytet Warszawski Uniwersytet Zielonogórski Warszawski Uniwersytet Medyczny
26 Offices, public and local institutions Centrum Systemów Informacyjnych Ochrony Zdrowia Główny Urząd Geodezji i Kartografii Gmina Janów Lubelski Krajowy Zarząd Gospodarki Wodnej Ministerstwo Administracji i Cyfryzacji Ministerstwo Finansów i jednostki podległe Ministerstwo Pracy i Polityki Społecznej i jednostki podległe Ministerstwo Spraw Wewnętrznych i jednostki podległe Ministerstwo Spraw Zagranicznych Ministerstwo Sprawiedliwości i jednostki podległe Najwyższa Izba Kontroli Narodowy Fundusz Zdrowia Poczta Polska S.A. Polska Wytwórnia Papierów Wartościowych Port Lotniczy im. Chopina w Warszawie Port Lotniczy Jesionka Port Lotniczy Pyrzowice Port Lotniczy Świdnik Port Lotniczy Warszawa - Modlin Przedsiębiorstwo Państwowe "Porty Lotnicze" Urząd Dozoru Technicznego Urząd Kontroli Elektronicznej Urząd Marszałkowski Województwa Dolnośląskiego Urząd Miasta Świętochłowice Urzędy Miast Gdańsk, Gdynia, Sopot Zakład Ubezpieczeń Społecznych
29 Listed company
30 Management Board Paweł Jaguś President of the Management Board Fulfills the function of President of the Management Board since March In the company for over 20 years. Graduated from AGH University of Science and Technology in Cracow. Aleksander Plata Vice President of the Management Board Since 1999 fulfills the function of Vice President of the Management Board and the CFO. Graduated from Cracow University of Economics. Jacek Suchenek Member of the Management Board Since March 2013 is a Member of the Management Board of QUMAK S.A. In the company since Graduated from Warsaw University of Technology.
31 Shareholding structure Legg Mason TFI SA 9,39% including Legg Mason Parasol FIO 8,13% OFE PZU Złota Jesień 5,38% PTE Allianz Polska 8,19% PTE Aviva BZ WBK SA 5,67% QUERCUS TFI SA 5,69% other shareholders 65,68% Company's debut at the stock exchange was in 2006.
32 Millions of zlotys Revenue , , , , , ,
33 Local office in Gdańsk Seat in Warsaw Branch in Cracow Local office in Bielsko-Biała Contact Qumak S.A. Aleje Jerozolimskie Warsaw Tax Identification Number NIP: KRS Warsaw District Court XII Commercial Division of the National Court Register Share capital PLN Bank account numbers PL USD EUR
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